Questions about quality assurance.

CQAD leads quality assurance at Central University: it coordinates curriculum reviews and teaching evaluation, keeps the GTEC Compliance Register and accreditation calendar, runs the student surveys, carries out internal quality audits, and maintains the Consultancy and Grants Register.

Yes. Who took part and what they answered are stored separately with no link between them. Answers are released in groups of at least five in random order, lecturers only see results after the survey closes and only when five or more students responded, and anything published comes from at least twenty responses.

Only after the survey closes, only as part of a group of at least five responses, and only if the comment contains nothing that could identify you. Comments with names, phone numbers, emails or index numbers are held back for review.

Every school and directorate submits its self-assessment to CQAD by 31 March. The Dean or Director signs it, and CQAD validates it.

The audit report goes to the unit head, the Dean or Director, and the Vice-Chancellor. Any finding rated 1 or 2 needs a corrective action plan within 30 days, which CQAD then verifies.

Within 60 days of receipt. CQAD tracks every directive in the GTEC Compliance Register.

Notify your Dean or Director, who endorses it to the Vice-Chancellor's Office. After approval, Finance opens a project account and CQAD registers the project. You can start in the CQAD Workspace.

The standard rate is 20% of total direct project costs. A lower rate applies only where a funder's written policy requires it, or with the Vice-Chancellor's written approval.

Yes, if it is entirely outside university time, uses no university resources and does not use the University's name. You must disclose it in writing to your Dean or Director in advance and get clearance.

CQAD sees only a de-identified log of the type, campus, dates and outcome of complaints, supplied by the Registrar's Office. It does not see names or personal details.