About the Directorate
The University's engine for quality.
The Compliance and Quality Assurance Directorate leads every quality-assurance function of Central University and is the institutional focal point for all GTEC quality and compliance matters.
Mandate
What the Directorate is for.
The Quality Assurance Policy Framework establishes CQAD to monitor, evaluate and continuously enhance academic standards and administrative efficiency across all campuses. The Framework:
- sets a clear, comprehensive and enforceable quality-assurance architecture aligned with GTEC standards
- empowers the Director of Quality Assurance to exercise independent oversight of academic and administrative quality
- defines the roles, responsibilities and reporting relationships of everyone involved in quality assurance
- sets formal mechanisms for benchmarking, regulatory compliance, student experience and operational audits
- provides a time-bound, evidence-based approach to self-assessment, external evaluation readiness and continuous improvement
- embeds a culture of quality, accountability and transparency at every level
Scope
The Framework applies to every academic, administrative and support unit, at the Miotso (Main) Campus, the Kumasi Campus and Christ Temple.
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Governance
Reporting lines.
Institutional hierarchy
- The University Council
- The Vice-Chancellor
- The Pro-Vice-Chancellor
- The Director, CQAD
- Deans, Directors and Heads of Department
- Academic staff, administrative staff and students
The Council approves the Framework and receives the annual quality-assurance report. The Vice-Chancellor bears ultimate executive responsibility for institutional quality and authorises corrective action plans arising from audits.
The Director's dual reporting relationship
| Line | To | Nature of reporting |
|---|---|---|
| Primary | Vice-Chancellor | Institutional compliance, operational audits, GTEC reports, corrective action plans |
| Academic | Pro-Vice-Chancellor | Academic programme quality, curriculum review, teaching excellence benchmarks |
| Functional | University Council (via the Vice-Chancellor) | Annual QA performance report and strategic quality objectives |
People
The Directorate team.
The Director of Quality Assurance leads the Directorate, manages the CQAD team including campus-based quality officers, and interfaces with every Dean, Director and Head of Unit.
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Campus quality liaisons
CQAD maintains campus-specific quality liaisons so that the Framework is applied consistently at every campus.
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Roles and responsibilities
Quality is a shared responsibility.
| Role / unit | Key responsibility | Accountable to |
|---|---|---|
| University Council | Approve the QA Policy; receive the annual QA performance report | Stakeholders / GTEC |
| Vice-Chancellor | Executive accountability for institutional quality; authorise corrective actions | University Council |
| Pro-Vice-Chancellor | Academic quality champion; curriculum review leadership; accreditation readiness | Vice-Chancellor |
| Director, CQAD | Lead all QA functions; manage GTEC compliance; produce the annual quality report | Vice-Chancellor / Council |
| Deans (all schools) | School-level QA; self-assessments; programme reviews | Pro-VC / CQAD |
| Registrar | Student records compliance; examination administration quality | VC / CQAD |
| Finance Director | Financial reporting compliance; GTEC financial disclosure | VC / CQAD |
| PSSP Director | Strategic plan alignment with quality benchmarks; institutional M&E | VC / CQAD |
| Director of Internal Audit | Coordinate internal audit with CQAD; joint risk register | VC / CQAD |
| Dean of Students | Student experience quality; welfare monitoring; acting on feedback | VC / CQAD |
| Library Director | Library services quality audit compliance | CQAD |
| ICT Director | IT systems quality and cybersecurity compliance | CQAD |